Privacy Policy
If you are using a smartphone and facing any difficulty while accessing our website, please contact us at +91 9892710617 for assistance.
This Privacy Policy explains how Sparsh Shop collects, uses, protects, and shares your personal information. By using our website, contacting us, or purchasing our products, you agree to the practices described in this policy. We recommend reviewing this policy periodically, as it may be updated from time to time.
What Does This Privacy Policy Cover?
This Privacy Policy applies to information collected by Sparsh Shop and its related business operations through:
Our website and online services
Phone calls, emails, or other communications with us
Promotions, surveys, or contests conducted by Sparsh Shop
Interactions through third-party platforms such as social media
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide, including but not limited to:
Name
Address
Email address
Phone number
Age or age range
This information may be collected when you:
Place an order or create an account
Subscribe to emails or updates
Participate in promotions, surveys, or contests
Contact customer support or sales representatives
Engage with our content on social media platforms
Automatic Information Collection
When you visit our website, certain information may be collected automatically, such as:
IP address and internet service provider
Browser type and device used (mobile or desktop)
Referring website or webpage
Pages visited and actions taken on the website
We may use cookies, pixel tags, or similar technologies to improve website performance, analyze traffic, and enhance user experience. These technologies do not collect confidential personal information.
Do Not Track (DNT)
Some browsers allow users to enable “Do Not Track” settings. Currently, there is no universally accepted standard for recognizing DNT signals, and therefore Sparsh Shop does not respond to such signals.
How We Use Your Personal Information
Your information may be used to:
Process and deliver orders
Respond to inquiries and provide customer support
Improve our products, services, and website functionality
Communicate updates, offers, promotions, or important notices
Analyze business operations and customer preferences
Prevent fraud and ensure website security
We may use aggregated or anonymized data for internal analysis and business improvement.
Sharing of Personal Information
Sparsh Shop does not sell your personal information. However, we may share information in the following cases:
With Service Providers: Trusted third-party partners who assist in payment processing, shipping, IT support, or customer service.
Within Our Business: Information may be shared internally within Sparsh Shop for operational purposes.
Legal Requirements: When required by law, regulation, or legal process.
All such sharing is done in accordance with this Privacy Policy.
Protection of Your Personal Information
We use industry-standard security measures to protect your personal data from loss, misuse, or unauthorized access. While we strive to safeguard your information, no system can be completely secure. Sparsh Shop is not responsible for unauthorized access caused by illegal activities beyond our control.
Phishing Awareness
Phishing is a fraudulent attempt to steal personal information. Sparsh Shop will never ask for your password, OTP, credit/debit card details, or banking information via email or phone. If you receive such a request, please do not respond and contact us immediately.
Your Communication Preferences
You may receive emails, calls, or messages from Sparsh Shop regarding products, offers, or updates.
Email Opt-Out: You can unsubscribe using the link provided at the bottom of our emails. Processing may take up to 10 days.
Phone or Mail Opt-Out: You may contact us via email or phone to request removal from promotional communications.
Please note that even if you opt out of marketing communications, we may still contact you for order-related or legal purposes. Certain information may be retained for recordkeeping and internal analysis.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
📞 Phone: +91 9892710617
📧 Email: sales@sparshbrush.shop
